OUR STORE POLICIES
We founded ALEXANDER MACKINZIE, LLC with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service and value added equals loyal customers. Our store policies are detailed below.
OUR SHIPPING POLICY
How We Do It
Ultra Fast Shipping and tracking numbers provided promptly because we prioritize In-transit visibility. We conduct a 5-point inspection on all products before we export.
RETURNS AND REFUNDS
How It Works
ALEXANDER MACKINZIE values its customers and strives to exceed every customer’s expectation. If you are not fully satisfied with your purchase, ALEXANDER MACKINZIE will accept a return of the product for a refund of your purchase price, provided such return is made within 30 days of delivery with valid proof of direct purchase and provided such products are returned in their original condition.
WARRANTY INFORMATION
The Information You Need to Know
All products sold at ALEXANDER MACKINZIE, LLC are authentic and have a manufacturer warranty, Furthermore ALEXANDER MACKINZIE, LLC offers a 1 Year warranty for all non parishable purchases
OUR PRIVACY POLICY
Your Data is Secure
We do not sell your information